Kindly check your spam folder for emails coming from the Chinese Red Dog Registry email – help@chinesereddogregistry.com. This can happen because the Chinese Red Dog Registry is new to your inbox and your email provider is doing its job of protecting you. When you do find our email, please mark them as ‘not spam’ to alert your email provider that our messages do not belong in your spam folder moving forward. 

If you still could not find any of our emails or if you have accidentally deleted them, feel free to reach out to us via our Contact Us page or via email.  

The DNA Profiling via blood sample is required to complete your registration. Once completed, we shall begin the processing of your registration certificate. Please allow up to 30 working days to receive your welcome pack. This is due to the welcome pack being personalised. For those outside the UK, it may take longer depending on shipping days. 

Yes, you may register even if you are based outside the United Kingdom. If you encounter any problems, we will be glad to help you out. Please send us a message via our Contact Us page.